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TEL  :86-512-88602270 FAX  :86-512-67875568  :website@group-connection.com Adress:No.7816, MuDong Road, WuZhong District, Suzhou City,Jiangsu Provi...Contact Now

FAQs


Question & answer
1) Question: Can I use my own packaging and labeling?
  A: Yes, OEM is accepted, you can do field in the design and customize your own logo

2) Q: How can we see more products, how can I contact you?
 A: You can talk to our custome  service, you can send us an e-mail, you can visit our website:www.root-lock.cn & amp; amp; Amp; amp; www.root-lock.com.

3)Q:Can you produce if my quantity lower than MOQ

 A: You can contact with us ,and show us your exactly quantity, then we will check and let you know 

 
4) Q:Why delivery time need 30-50work-days?

  A:New item or the first order normally take long time to make every details clearly,then avoid any mistake; Repeat orders or easy locks can be finished around 30-40days.


5) Q:Can I take your samples for quality inspection?

  A:We can offer samples to customer based on express charge to be collect, Please notice us your UPS ,DHL ,TNT or FedEx account,or any other express account. Once we begin cooperation , all samples will be in free charge.


IF YOU HAVE ANY OTHER QUESTIONS, PLEASE FEEL FREE TO CONTACT US AND PLEASE LEAVE YOUR MESSAGE HERE ,THANK YOU VERY MUCH.


TEL:86-512-88602223

FAX:86-512-67875568

E-mail:cathy@root-lock.com